Frequently Asked Questions
1) What exchanges and contracts can I trade via GNI touch® Futures?
2) What is the minimum account opening size?
3) How easily can I open an account?
4) What happens if I lose my Internet connection at home or my PC is experiencing problems?
5) Can I easily transfer funds to and from my account?
6) Can I be sure that my funds are deposited with a secure company?
1) What exchanges and contracts can I trade via GNI touch® Futures?
Electronically, each trading system offers access to different exchanges; however, between them, they all provide access
to EURONEXT LIFFE, EURONEXT PARIS, EURONEXT AMSTERDAM, EUREX, ICE, IDEM, CBOT, CME, MONTREAL, NYBOT,
NYMEX, HKEX and SGX.
2) What is the minimum account opening size?
The minimum account opening deposit for an individual client is £5,000 or the currency equivalent. However, large
professional/institutional clients looking to benefit from discounted intraday margins are required to deposit £20,000 or
the currency equivalent.
3) How easily can I open an account?
Accounts can be opened online via the GNI touch® website www.gnitouch.com. Clients are required to provide original
supporting documentation, which is listed on the website, when returning their completed and signed account opening
forms. Alternatively you can contact the GNI touch® Futures sales team and speak to an account executive who will advise
you of the best trading solution and commission structure available.
4) What happens if I lose my Internet connection at home or my PC is experiencing
problems?
GNI touch® provides 24-hour trade support. This desk should be contacted in the first instance as they are able to confirm
the status of your account, check your current position and cancel any orders if necessary. Once that contact has been
made you can then speak to the Telephone Dealing desk and place orders should you wish to do so. If you continue to
experience problems we also have a dedicated IT support team to assist you.
5) Can I easily transfer funds to and from my account?
Clients can indeed transfer funds to and from their GNI touch® account. When remitting funds to us, please remember
to use the correct bank details and account reference so that it is easily recognisable upon arrival. Should clients wish to
withdraw funds from their trading account they must make the request in writing. Payments can only be made to accounts
that are recognised and authorised at MF Global UK Ltd.
6) Can I be sure that my funds are deposited with a secure company?
GNI touch® is a trading name of MF Global UK Ltd., which is authorised and regulated by the Financial Services Authority.
Registered in England No. 1600658. Debt ratings of Moody’s A3, S&P BBB+ and Fitch BBB+ continue to be a significant
benefit to existing and prospective clients. GNI touch® clients take comfort in the fact that their money is placed with an
extremely robust company that pursues a policy of strict client monitoring and risk-control.
GNI touch® — A trading name of MF Global UK Ltd.
Please note that throughout the website where you see the reference to “MF Global” – this reference will include both current and previous entities: MF Global Limited, MF Global UK Limited, Man Financial Limited and GNI Limited. MF Global Limited is the parent company of MF Global UK Limited.
GNI touch® is a trading name of MF Global UK Limited and is authorised and regulated by the Financial Services Authority. All reasonable steps have been taken to ensure that all of this information is correct, we do not offer any warranty as to the accuracy or completeness of such information. Trading in Derivatives carries a high degree of risk and is not suitable for all investors. The gearing or leverage available in Derivatives trading means that a relatively small movement in price can lead to proportionally large losses or gains. Consequently you may lose more than your initial deposit. Please ensure that you fully understand the risks involved prior to opening an account and if in doubt you should seek independent advice. Telephone calls and e-mails to and from MF Global UK Limited / GNI touch® maybe recorded and / or monitored for regulatory and training purposes. Registered Office : Sugar Quay , Lower Thames Street, London, EC3R 6DU Registered in England No. 1600658